Invoices & Payments

Understanding invoices, attempts, and taxes.

Discounts & Affiliates

Troubleshooting Coupon Codes
Affiliate Commission Corrections

Services & Upgrades

Running Multiple Servers
RAM Requirements for Modpacks
Upgrading Server RAM or CPU

Invoices & Payments

Deferred VAT/Tax Charges
Recurring Payment Failures
Payment Failure Notifications

Refunds & Cancellations

Pausing Services
Cancelling a Termination Request
Understanding Cancellation Types
Refund Policy & Processing Time

Activation

Server Activation Delays